Customer Service


Got Questions?          

Amazon Customers:

Please contact Amazon Customer Service at

1 (888) 280-4331 or at

All Other Customers:

Email Us -

There are no questions too silly!

your-order-icon.png Your Order
If you'd like to check on the status of your order, you can log into your account (if you have one with us) or contact us via our contact form and we will be glad to assist you.






Fulfillment by Amazon: All orders normally ship within 24 hours-48 hours of receipt (M-F)

All other orders: We normally ship all orders within 24 hours of receipt.

We will in every case, make our best efforts to have your product delivered quickly but we have no control, nor can we accept responsibility for any delays which may be caused by the shipping courier.

Our No Hassle Guarantee
We believe that you should expect nothing but the very best from Portable Solar Shop. That is why we offer a 30-days Quality Guarantee or your money back for qualifying orders. If you do not find our products to be FREE OF DEFECTS IN quality and workmanship, simply notify us within 60-days of your purchase and we will promptly process your order for a full refund

For more information on Shipping & Returns, please check our web page under "Shipping& Returns".

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